Booking Policy
JE SUIS LAGOS
Lagos' Most Luxurious Wellness Escape
Book Your ExperienceThank you for choosing Je Suis Lagos. To ensure a smooth and professional experience for all clients, kindly read our booking policy carefully.
Appointments & Reservations
- All sessions booked in advance are given priority, either via the website or on WhatsApp.
- A non-refundable fee of ₦20,000 is required to confirm booking of any of our services.
- Clients are encouraged to arrive 10–15 minutes before their scheduled time.
- Late arrivals will result in reduced service time to avoid affecting subsequent bookings.
- Arriving 30 minutes late for your appointment will result in a forfeit of that appointment.
Payment Terms
- A non-refundable deposit of ₦20,000 is required to confirm bookings, either on the website or via WhatsApp.
- Payments can be made via bank transfer or card depending on preferred booking platform. We operate a strict no-cash policy.
- Outstanding balance must be completed before proceeding with your session.
Rescheduling Policy
- Clients may reschedule their bookings at least 4 hours before the scheduled appointment.
- Rescheduling requests made after this period will attract another booking fee.
- Rescheduling is subject to slot availability.
- In the rare case where Je Suis Lagos needs to reschedule or cancel an appointment, a new appointment will be provided or a full refund will be processed within 48 hours.
By booking an appointment with Je Suis Lagos, you acknowledge and agree to abide by these terms.
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