Qwatam Events

TERMS AND CONDITIONS OF SERVICE ENGAGEMENT FOR EVENT PLANNING, COORDINATION, VENDOR SOURCING AND EVENT MANAGEMENT SERVICES PROVIDED BY QWATAM PLANS EVENTS. These Terms and Conditions (“Terms”) govern the provision of event planning and related services by Qwatam Plans Events (hereinafter referred to as the “Service Provider”, “we”, “us”, or “our”) to the Client (hereinafter referred to as “you” or “the Client”). By engaging our services or signing any Service Agreement, Quotation or Invoice, the Client agrees to be bound by these Terms.

1. Introduction

1.1. These Terms shall apply to all services rendered by the Service Provider unless otherwise expressly varied in writing and signed by both parties.

1.2. In the event of any inconsistency between these Terms and any individual Service Agreement, the provisions of the Service Agreement shall prevail.

2. Scope of Services

2.1. The Service Provider shall render event-related services which may include event planning, coordination, styling, decoration, vendor sourcing and consultancy services, as agreed between the parties.

2.2. The specific scope, deliverables, timelines and fees applicable to each event shall be set out in the Client’s personalized Service Agreement, quotation or invoice.

2.3. The Service Provider shall exercise reasonable skill, care, and diligence in the performance of its obligations but does not guarantee outcomes dependent on third-party vendors or external factors.

3. Vendor Management

3.1. The Service Provider shall recommend and coordinate vendors deemed suitable for the Client’s event, based on the agreed budget, event concept and availability.

3.2. The Service Provider maintains a list of approved vendors, which presently includes Caterers, Masters of Ceremony (MCs), Photographers and Makeup Artists. The Service Provider strongly advises that the Client engage only vendors from this approved list to ensure quality control and seamless coordination.

3.3. Where the Client elects to engage vendors outside the Service Provider’s approved list, the Client shall: a. Notify the Service Provider prior to engagement; b. Provide copies of all relevant vendor contracts within three (3) days of execution; c. Supply accurate contact details, timelines and service schedules for such vendors.

3.4. The Service Provider shall not be liable for the acts, omissions, performance failures, delays, or misconduct of any vendor engaged directly by the Client or outside the approved vendor list. Any disputes arising between the Client and such vendors shall be resolved solely between them.

3.5. The Service Provider reserves the right to decline coordination responsibilities for vendors engaged without its prior knowledge or approval where such engagement may compromise the quality or smooth execution of the event.

4. Payment Terms

4.1. A non-refund